Design Business Strategy

Roles and Responsibilities

Owner ;

• planning and strategy making
• finance and accounting at initial stages of business
• legal work, signing of document and acquiring business permit
• marketing and sales at initial stages of business
• customer service at initial stage of business
• hiring and firing

Kitchen Preps ; 

• mixing ingredients, kneading bread, preparing oven and other kitchen work

Speciality Chef ; 

• baking of products               

Front House ; 

• face of the bakery
• welcoming customers
• taking orders 
• serving 
• customer care

Driver ;

• running errands
• delivering of products

Cleaner ;

• sweeping
• mopping 
• cleaning of windows

Maintenance ; 

• repairing broken down equipment 
• servicing equipments

Counter Attendant ;

• taking orders
• collecting and recording of payments

Marketing Manager ;

• defining objectives of the business
• creating advertising promotions
• driving traffic for the business

Account Manager ;

• build strong and long lasting customer relationship
• help maintain financial growth of business
• keep records of financial state of the business
• client communication
• quotas
• reports

Sales Manager ;

• sales operations of business
• maintaining sales increase

Marketing Department ;

• strategy development
• market research
• communications
• sales support 
• events

R & D ( research and development ) ;

• researching new ideas
• actualizing new ideas

This task has made me realize how important to know the kind of human resources required for my business and their responsibilities as well as mine. This would guide me in the hiring of my staff.